Cookie Policy

This Cookie Policy explains how Mosafir (operated by Coastart SARL) uses cookies and similar tracking technologies on our website and mobile applications.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow the website to remember your actions and preferences over time. Similar technologies include web beacons, pixel tags, and local storage.

2. Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for the Service to function and cannot be disabled. They include session management, authentication tokens, and security cookies. No consent is required for essential cookies.

Analytics Cookies

These cookies help us understand how visitors use our Service so we can improve it:

• Google Analytics (_ga, _ga_*, _gid, _gat): Used to distinguish users, track sessions, and measure engagement. Retention: up to 2 years.  Google Privacy Policy  ·  Opt-out
• Microsoft Clarity (_clck, _clsk, MUID, CLID, ANONCHK, MR, MUIDB, SM): Used for session recording, heatmaps, and behavior analytics. Retention: up to 1 year.  Microsoft Privacy Statement

Preference Cookies

These cookies remember your settings and preferences, such as your language selection (Arabic, English, French) and display preferences.

3. Mobile Applications

Our mobile apps use equivalent technologies (such as device identifiers and local storage) for the same purposes. Analytics SDKs from Google and Microsoft may be integrated to collect usage data. You can opt out through your device's advertising settings (iOS: Settings → Privacy → Tracking; Android: Settings → Google → Ads).

4. Your Choices

When you first visit our website, we will ask for your consent to use non-essential cookies. You can:

• Accept or decline non-essential cookies via the cookie consent banner.
• Change your preferences at any time by clearing your browser cookies and revisiting the site.
• Disable cookies in your browser settings — note that this may affect the functionality of the Service.
• Use the Google Analytics Opt-out Add-on for your browser.
• Enable "Do Not Track" in your browser to signal your preference to tracking services.

5. Updates to This Policy

We may update this Cookie Policy as we introduce new features or services. Check the "Last updated" date above for the most recent version.